Telephone
(251) 303‑4404
The fastest way to get a visit scheduled. Describe the problem in whatever words you have — technical vocabulary is not a requirement for getting help.
Contact
Tell Christian what stopped working.
Calls are answered directly. If the line is busy, leave a message or send an email and you will hear back the same day.
Reach us
Direct line, direct answer.
Calls during the day are quickest. Email is best if you want to send a photograph of an error message.
Email
parkerpcpros@gmail.com
Good for anything you would rather write down, and for sending a photo of whatever the screen is showing.
Book online
Choose your appointment time
Pick an available time without phone tag. Your appointment request and confirmation stay together in one place.
Hours
Monday–Friday 8–5 · Saturday 8–2
Closed Sunday. On-site visits and drop-offs are scheduled by appointment so Christian can reserve enough time for each household.
Based in
17 Hoffren Dr, Fairhope, AL 36532
A home-based practice with no walk-in counter. On-site visits and equipment drop-offs are arranged in advance.
Service area
Fairhope and surrounding communities
If you are not certain whether you fall inside the area, call and ask. The answer is usually yes.
Before you call
Useful, but never required.
None of this is a prerequisite. It just makes the first five minutes of the call more productive.
- What the machine is — desktop or laptop, and roughly how old.
- What it does now, and what it did before it started doing that.
- Any words on the error message, even partial ones. A photograph is ideal.
- Whether anything changed recently — an update, a new device, a storm, a move.
- Whether there are files on it you cannot afford to lose. Say this first if so.
- When you are usually home, so a visit can be set without back-and-forth.
Emergencies
If a drive is failing, call — do not keep using it.
Continuing to run a dying drive is the single most common reason recoverable files become unrecoverable. Power it down and pick up the phone.